Large contact center

02 March 2025
Large contact center

Service:

  • HLR requests — checking the availability of a subscriber’s number

Client’s project objective:

  • The client needed to reduce the load on the telephony and check its subscriber number database for availability and relevance.

Why the client chose us:

  • We proposed a unique solution – the HLR request service, which we used to check the availability of 2.6 million subscriber numbers before launching the call without actually making the call
  • The number base was reduced by 30%, which allowed us to reduce the workload of operators.