Updating your number database without calling subscribers

Save up to 40% of your SMS campaign budget using
HLR query services.

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HLR query workflow

Upload list

Upload your prepared list of subscriber numbers that need verification.

Start service

Processing the subscriber list.

Receive reports

Based on the verification results, the system will generate detailed reports.

What data is included in the reports

Affiliation with a telecom operator

Which mobile network operators the numbers belong to (even after number porting)

Regions and time zones 

To help you better plan your budget and schedule for upcoming campaigns

Subscriber availability when choosing HLR

If you select the HLR service, the report will indicate whether the subscribers are currently online, even if they are roaming.

How does the service activation process work?

1. Request a consultation

Contact our team via the feedback form or by phone. We're ready to answer all your questions and help you choose the best solution for your business.

2. Sign the contract

Once you've selected the HLR query service, we will agree on a service agreement. This ensures transparency and protects your interests.

3. Service launch

The system will analyze your database and provide accurate statuses for each subscriber, enabling you to optimize your budget moving forward.

4. Reporting

In the reports, you'll receive precise information about each number's carrier affiliation, subscriber region, and other details depending on the selected service options.

Real-world cases using HLR queries

For all business sectors interacting with clients

Large contact center

Verified the availability of 2.6 million subscriber numbers before launching their outbound calling campaign

Major regional pharmacy network with 5,000 branches

Launched promotional and service SMS campaigns, sending over 1 million messages monthly

Japanese sushi delivery chain — customer notification via SMS

While thousands of SMS messages are being sent every second, customer orders are already being forwarded for delivery

The HLR query service can help you save up to 40% on your SMS campaign budget. HLR (Home Location Register) queries allow you to check if a phone number is active and reachable. They also identify the carrier, the subscriber's region, and the time zone, helping you exclude numbers currently abroad. This service is essential for verifying your contact list before sending out campaigns, ensuring that your numbers are active. It also helps you remove inactive numbers from your database, so you don't pay for messages that won't be delivered. Additionally, you can find out which operator a number belongs to, even if the subscriber has switched providers but kept their number. This helps improve the efficiency of your outreach efforts.

Don't overpay for messaging services.

Learn how to check and remove inactive numbers from your database

Frequently asked questions

What data can be obtained through an HLR query?

HLR queries provide information about the operator, region, time zone, subscriber availability, and whether the number is in roaming.

Are there any contact database size restrictions?

Yes, we work with databases starting from 1,000 contacts. That’s the minimum volume required to begin processing.

What is an HLR query and how does it help in updating the database?

An HLR (Home Location Register) query checks if a phone number is active, identifies the operator, region, and time zone, and detects if the subscriber is abroad.

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